Cookie policy

Effective Date: 23 June 2026

We may update this policy from time to time by posting a new version on our website. This may be necessary to reflect changes in our business or the law. We encourage you to review this page periodically.

This Cookie Policy forms part of our Privacy Policy. To understand how we handle your personal information more broadly, please read our Privacy Policy at https://www.aspirehealth.co/privacy-policy/.

What Are Cookies?

Cookies are small text files that are placed on your device (computer, tablet, or mobile phone) when you visit our website. They allow the website to recognise your device and remember certain information about your visit. Cookies do not contain personally identifiable information on their own, but when combined with other data they can be used to identify you as an individual.

How We Use Cookies

We use cookies to improve the functionality and performance of our website, to understand how visitors interact with our content, and to ensure our website operates correctly. We do not use cookies for unsolicited direct marketing purposes.

Categories of Cookies We Use

Strictly Necessary Cookies

These cookies are essential for our website to function properly. They enable core features such as page navigation and access to secure areas of the site. Without these cookies, the website cannot function. These cookies do not require your consent and cannot be switched off.

Analytics Cookies

We use Google Analytics 4 (GA4), a web analytics service provided by Google LLC (“Google”), to help us understand how visitors use our website. GA4 uses cookies to collect information such as:

• Pages visited and time spent on each page
• How you arrived at our website (e.g. via a search engine or a link)
• Your approximate geographic location (country or city level)
• Your device type, browser, and operating system

This information is aggregated and used solely to improve our website and services. GA4 does not identify you as a named individual. However, it does process online identifiers (such as your IP address and a unique cookie ID) which may constitute personal information under POPIA. Google Analytics is loaded only after you have given consent via our cookie banner, managed by Complianz.

Please note: Google LLC is based in the United States. By accepting analytics cookies, your data will be transferred to and processed on Google’s servers, which may be located outside of South Africa. Google has committed to appropriate data protection safeguards under its terms of service. You can review Google’s privacy practices at https://policies.google.com/privacy.

Cookies We Do Not Use

We do not currently use marketing or advertising cookies, social media tracking cookies, or any cookies that track your activity across third-party websites for the purpose of serving you targeted advertisements.

Your Cookie Choices

When you first visit our website, you will be presented with a cookie consent banner. You may choose to:

• Accept all cookies — allowing both strictly necessary and analytics cookies to be set on your device
• Decline optional cookies — in which case only strictly necessary cookies will be used, and Google Analytics will not be activated

You may withdraw or change your cookie preferences at any time by clicking the consent widget in the bottom right corner of your screen.

Please note that declining analytics cookies will not affect your ability to use any part of our website.

Cookie Retention

More Information

For more information about how Google processes your data via GA4, please visit https://support.google.com/analytics/answer/6004245.

To learn more about cookies generally and how to manage them in your browser, visit www.allaboutcookies.org.

If you have any questions about our use of cookies, please contact our Information Officer at info@aspirehealth.co.